Privacy Policy

1. Who We Are

This website (magalaxyintl.com) is operated by M A Galaxy International, comprising:

• M A Galaxy Int UK Ltd — Company Registration Number 13671542, VAT Number GB42501054, registered at 62 New Road, Newhall, Swadlincote, Derby, DE11 0TH, United Kingdom
• M A Galaxy International (Korea HQ) — 4385-23 Seodong-daero, Gongdo-eup, Anseong, Gyeonggi-do, South Korea

For the purposes of UK and EU data protection law, M A Galaxy Int UK Ltd is the data controller for personal data collected through this website in relation to UK and European visitors.

If you have any questions about this policy or how we handle your data, contact us at info@magalaxyintl.com or +44 7379 339 449.

2. What Information We Collect

We collect information in the following ways:

a) Information you provide directly, when you:

• Submit an enquiry form (Sell Panels, Buyer Portal request, or Korea Operations enquiry) — we collect your name, company name, phone number, email address, and details about your enquiry (e.g. panel quantity, brand, location, or message)
• Request access to our Trade Portal — we collect your name, company, country, phone number, email address, and volume requirements
• Submit an offer through the Trade Portal — we collect your offer price, quantity, and any message you provide
• Log in to admin functions (staff only) — access is password-protected and restricted to authorised personnel

b) Information collected automatically, when you browse the site:

• We use Google Analytics to understand how visitors use our website (pages visited, time spent, general location at country/city level, device and browser type). This uses cookies, as described in Section 6 below.

We do not knowingly collect any special category data (such as health information, religious beliefs, or similar) through this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes for buying or selling solar panels
• Process and manage Trade Portal access requests and sealed offers
• Communicate with you about ongoing transactions or enquiries
• Understand and improve how our website is used
• Comply with legal and regulatory obligations (e.g. our obligations as a registered waste carrier)

4. Legal Basis for Processing (UK/EU Visitors)

Where UK GDPR or EU GDPR applies, we rely on the following legal bases:

• Legitimate interests — to respond to business enquiries and operate our Trade Portal, where this doesn't override your own rights and interests
• Consent — for non-essential cookies such as Google Analytics (see Section 6)
• Legal obligation — where we need to keep records for waste carrier compliance or other regulatory purposes

5. Who We Share Your Information With

We do not sell your personal data. We share information with:

• Service providers who help us operate the website and our business, including:
  • Google Analytics (website usage analytics)
  • Resend (email delivery for enquiry notifications)
  • MongoDB Atlas (secure database hosting for enquiry and portal data)
• Professional advisers (e.g. legal or accounting), where necessary
• Regulatory authorities, where required by law (e.g. in connection with our waste carrier registration)

We do not share your data with third parties for their own marketing purposes.

6. Cookies

Our website uses cookies set by Google Analytics to help us understand website traffic and usage patterns. These are not essential to the website functioning, and are only set with your consent, given via the cookie banner shown when you first visit the site.

You can withdraw or change your consent at any time using the "Cookie Settings" link in the footer of this website.

You can also control cookies through your browser settings, though disabling all cookies may affect your experience on other websites.

7. International Data Transfers

As our Korea office is a core part of our operations, some enquiry information (particularly relating to Korea Operations enquiries) may be accessible to staff based in South Korea. Where personal data is transferred outside the UK/EEA, we take steps to ensure it is protected to a standard consistent with UK/EU data protection law.

8. Data Retention

We retain enquiry and portal data for as long as necessary to respond to your enquiry, manage any ongoing business relationship, and comply with our legal obligations (including waste carrier record-keeping requirements). We periodically review and remove data that is no longer needed.

9. Your Rights

If UK GDPR or EU GDPR applies to you, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, where applicable
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time (for cookies or other consent-based processing)

To exercise any of these rights, contact us at info@magalaxyintl.com. If you're not satisfied with our response, you have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk, or your local data protection authority if you're based in the EU.

10. Security

We take reasonable technical and organisational measures to protect the personal data we hold, including secure hosting, access controls on our admin systems, and password-protected access to the Trade Portal.

11. Children's Privacy

This website is intended for business use and is not directed at children. We do not knowingly collect personal data from anyone under 18.

12. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent changes. We encourage you to review this page periodically.

13. Contact Us